Retail Key Manager

Employment Type

: Full-Time


: Non-Executive Management

MODELL'S SPORTING GOODS is the nation's largest family-owned sporting goods chain, operating stores throughout the Northeastern United States, from New England to Northern Virginia. Modell's offers value and quality customer service together with a wide variety of sporting goods, athletic and active apparel and footwear for the entire family. Founded in 1889, we continue to grow each year through the belief that our associates and customers are our number one asset. We are committed to proving this by Listening, Respecting and Responding to the needs of our associates as well as the needs of our customers.

As a Key Manager you are responsible to assist the store leadership team to ensure exceptional customer service while focusing on driving sales through developing store associates. The Key Manager is accountable to ensure the completion of appointed tasks and duties in his/her assigned store. This position reports to the General Manager.


Participate in driving sales through his/her store team
Assist in ensuring the completion of all store functions including freight processing, day-to-day store activities and safety procedures
Hold store team accountable to operational and service standards
Help train, develop and coach associates on behaviors and operating procedures
Discipline associates as necessary with salaried management approval
Display ambition and enthusiasm towards initiatives, gets things done
Take the lead on projects and work tasks, contribute to the overall team success.
Identify areas for process improvement and implements changes.
Adhere to company policies to protect company assets.


1+ years retail management or equivalent experience
Outstanding customer service, communication, written and interpersonal skills
Strong selling, leadership and associate development skills
Solid planning and organization skills and an ability to execute at a high level
Experience in merchandising (softlines and hardgoods)
A passion to work in the sporting goods business
Knowledge of Microsoft Outlook, Word, and Excel

Modells Sporting Goods is an equal opportunity employer committed to workplace diversity.

Associated topics: associate manager, leader, manage, manager, manager retail, principal, retail store manager, sales lead, senior manager, shift supervisor

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